The Key to Rapid Profitable Growth

Is your company in good shape to effectively manage a rapid and profitable growth? Could you adequately cope with a merger or a takeover? Or have you considered switching your business focus to offering a Managed Service solution?

If you work within the IT, Technology or Software marketplace, our eight step guide will help you navigate your way through these situations and put your organisation firmly on the Road to Recurring Revenue.

Step 1

Planning and Strategy

Do you have a written strategy or business plan which has been bought into by all of the stakeholders, partners, staff, suppliers, and investors in the business and is it being implemented to perfection?

Depending on how you answer this question, we have a number of different articles which can help. If you would like to find out more about this step on the Road to Recurring Revenue journey, please click:

Here to access our Open Articles Knowledge Base

Here to access our Members’ Resources Knowledge Base

Step 2

Sales Strategy

Are you recruiting the right sales people, with the right skills, managing their performance effectively, providing them with the correct sales tools, and pointing them at the right target markets in line with your range of products and services?

Depending on how you answer this question, we have a number of different articles which can help. If you would like to find out more about this step on the Road to Recurring Revenue journey, please click:

Here to access our Open Articles Knowledge Base

Here to access our Members’ Resources Knowledge Base

Step 3

Marketing

Are you consistently winning new customers from your key target list by taking a planned documented approach to the design of proposal documents, websites, brochures, case studies, press releases, price presentation, service and product descriptions, and contracts?

Depending on how you answer this question, we have a number of different articles which can help. If you would like to find out more about this step on the Road to Recurring Revenue journey, please click:

Here to access our Open Articles Knowledge Base

Here to access our Members’ Resources Knowledge Base

Step 4

Help Desk

Is your help desk working efectively with excellent call handling processes, effective performance measurement and is it delivering first time resolution in alignment with your SLA targets and with excellent customer satisfaction?

Depending on how you answer this question, we have a number of different articles which can help. If you would like to find out more about this step on the Road to Recurring Revenue journey, please click:

Here to access our Open Articles Knowledge Base

Here to access our Members’ Resources Knowledge Base

Step 5

Operations

Are your automated services, measures and processes working well so that your technicians/engineers are all fully effective with minimum dead time, doing the work that you planned at the rates that you planned?

Depending on how you answer this question, we have a number of different articles which can help. If you would like to find out more about this step on the Road to Recurring Revenue journey, please click:

Here to access our Open Articles Knowledge Base

Here to access our Members’ Resources Knowledge Base

Step 6

Products and Services

Do you add new products and services (either in house developed or sourced from a third party vendor) based on a clearly dened product development programme?

Depending on how you answer this question, we have a number of different articles which can help. If you would like to find out more about this step on the Road to Recurring Revenue journey, please click:

Here to access our Open Articles Knowledge Base

Here to access our Members’ Resources Knowledge Base

Step 7

Suppliers

Do you have carefully planned supplier strategy to ensure that you maximise their support, obtain investment into your business, and have the right portfolio of services and products with the right balance of supplier risk?

Depending on how you answer this question, we have a number of different articles which can help. If you would like to find out more about this step on the Road to Recurring Revenue journey, please click:

Here to access our Open Articles Knowledge Base

Here to access our Members’ Resources Knowledge Base

Step 8

Intellectual Property

Do you have systems, procedures, and policies in place to ensure that you create IP that adds net worth to your bottom line and that your IP is adequately protected at all phases of product and service development, introduction and exploitation?

Depending on how you answer this question, we have a number of different articles which can help. If you would like to find out more about this step on the Road to Recurring Revenue journey, please click:

Here to access our Open Articles Knowledge Base

Here to access our Members’ Resources Knowledge Base