What is a Mastermind Session and how does it help process business issues?


The idea behind a Mastermind Session, is twofold. It allows a group of people – some of whom have an issue, some of whom are experts on that issue – to share their experiences and collate that information and understanding.

This is done in such as way as to allow whoever is in The Hot Seat to take advantage of that knowledge by taking it away and working on it, but also to be held account for how they are then going to solve their issue.

How are Issues Decided?

Transmentum use several different processes for this depending on the group. Typically, we ask a group of people about the issues that are in their business today, the issues that they’re worried about. We then have a process for identifying the things which are most important to them and to the group – there are often several people in the room with a common or related issue.

What are the Benefits?

There are a great deal of benefits to be gained from sharing experiences with each other, even if you haven’t experienced one of those issues or challenges yourself, because it can actually help prevent you having them in the future.

Hearing how other people dealt with the issue and what precautionary actions they’ve taken to prevent some of them happening again can be very useful.

Being Held to Account

You get to choose how you are held to account and you are in control of what you take away from the session to work on. All our sessions are confidential and you have the option to choose someone in the room or a member of the Transmentum team to hold you to account.


This is how a Mastermind Session works. It harnesses the power of the people in the room to work on a problem. Often you will find that someone’s got an issue that they’re really losing sleep over and there’s someone else in the room who has already solved that problem in their own business.

How Mastermind Issue Processing Sessions Work

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  • Step One is to ask the individual to propose the question: How do I fix an issue in my business? The “how do I” is important because it is about that individual having a problem or issue they want to solve. This gives us the question – How do I fix Problem X?
  • Step Two is to have them expand on the issue in more detail. So we find out about their business, how the issue is affecting them and how it affects their business. We also find out about how their business works, because not everybody is necessarily familiar with the structure of their business.
  • Step Three is to ask the group to ask further questions to help clarify the issue. This makes sure everyone in the group has the same level of understanding of the issue being examined. This also includes the person in the hotseat.
  • Step Four is to rephrase the question. This is done in two stages. The first stage is to ask the group to repose the question. Now it may be that they all decide How do I fix Problem X? Is the right question to be asking. Or it may be that everyone in the group poses a different question and that may result in a different problem being identified. For example: Someone may have spoken about a people issue but when the group finds out more information, it turns into a question about processes.
  • Step Five is going back to the person in the hotseat and asking them to specify again what their problem is either sticking with their original How do I fix Problem X?, to choose one of the questions the group has raised, or to suggest an alternative based on the information they’ve received during the questioning and discussion process.
  • Step Six is asking the group, one at a time, to suggest fixes and solutions. This is phrased very specifically as: If I were you, I would… This is done until everyone in the room has given ideas and we’ve exhausted all possibilities.
  • Step Seven is when the person in the hotseat is then asked what they’re going to do. They then have the freedom to say they’re going to do X Y & Z from this list I’ve been given, or they may say they don’t like any of the suggestions but, as a result of the options, they’re now much clearer on what their issue is and they’re going to do something completely different than what they’d originally considered. They then tell us how they’re going to be held to account.
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